{"id":2265,"date":"2024-06-29T11:13:24","date_gmt":"2024-06-29T08:13:24","guid":{"rendered":"https:\/\/arkaan1.com\/frequently-asked-questions\/"},"modified":"2025-02-27T14:34:34","modified_gmt":"2025-02-27T11:34:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/arkaan1.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\r\n\t\t
\r\n\t\t\t
_<\/span>

Do you have a question?<\/span><\/span><\/h3>\nFeel free to reach out to us<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\r\n\t\t
\r\n\t\t\t
If you don't find your answer among the following questions, don't hesitate to write to us, and we will be happy to get back to you as soon as possible. \n\n<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\r\n\t\t
\r\n\t\t\t
<\/i>

Questions and answers<\/h4>\nFrequently asked questions<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Are all trucks owned by Arkan Arabia?<\/div><\/span>

Yes, all trucks are owned by our company to ensure the highest levels of quality and reliability. <\/p>\n<\/div><\/div>

Do you outsource transportation?<\/div><\/span>

Sometimes, depending on the requirements of the shipment to ensure the best solution for our customers. <\/p>\n<\/div><\/div>

What types of trucks do you offer?<\/div><\/span>

We offer a variety of trucks depending on the customer's needs, from 1.5 tons (pickup<\/strong> ) to 90-ton heavy-duty trailers<\/strong>, including Lockboxes, coolers, radiators, and hoods <\/strong>.<\/p>\n<\/div><\/div>

Are drivers certified with safety certificates?<\/div><\/span>

Yes, all our drivers are trained and certified to the highest safety standards and are constantly updated. <\/p>\n<\/div><\/div>

Are your trucks insured?<\/div><\/span>

Of course, all of our trucks are fully insured to protect shipments during transportation. <\/p>\n<\/div><\/div>

Can you secure the goods?<\/div><\/span>

Yes, we can provide cargo insurance at the customer's request at an additional cost. <\/p>\n<\/div><\/div>

How can I track my shipment?<\/div><\/span>

We provide an advanced GPS tracking system<\/strong> through which you can track your shipment at any time through a special account on our website.<\/p>\n<\/div><\/div>

Do you offer truck leases?<\/div><\/span>

Yes, we can provide leasing contracts depending on the customer's needs and the quantities of shipments required. <\/p>\n<\/div><\/div>

Can raw materials be transported by the ton?<\/div><\/span>

Yes, we offer raw material transportation services on a per-ton basis, taking into account the density of materials and loading and unloading locations. <\/p>\n<\/div><\/div>

What is free download time?<\/div><\/span>

About 8 hours<\/strong>, after which an additional hourly fee is charged depending on the type of truck.<\/p>\n<\/div><\/div>

What are the payment terms?<\/div><\/span>

Payment terms are negotiable depending on the size of the business and the contract agreed upon with the client.<\/p>\n<\/div><\/div>

Do you provide cross-border transportation?<\/div><\/span>

Yes, we provide international transportation services between Saudi Arabia and Middle Eastern countries<\/strong> according to the best standards. <\/p>\n<\/div><\/div>

Do you offer customs clearance services?<\/div><\/span>

Yes, we provide customs clearance services to ensure a smooth and fast process for our customers. <\/p>\n<\/div><\/div>

What is the cost of delaying a shipment at the border?<\/div><\/span>

It depends on the duration and location, and is determined according to the agreed upon contract. <\/p>\n<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

_ Do you have a question? Feel free to reach out … <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-2265","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/pages\/2265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/comments?post=2265"}],"version-history":[{"count":1,"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/pages\/2265\/revisions"}],"predecessor-version":[{"id":2266,"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/pages\/2265\/revisions\/2266"}],"wp:attachment":[{"href":"https:\/\/arkaan1.com\/en\/wp-json\/wp\/v2\/media?parent=2265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}