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Feel free to reach out to us
If you don't find your answer among the following questions, don't hesitate to write to us, and we will be happy to get back to you as soon as possible.

Questions and answers

Frequently asked questions
Are all trucks owned by Arkan Arabia?

Yes, all trucks are owned by our company to ensure the highest levels of quality and reliability.

Do you outsource transportation?

Sometimes, depending on the requirements of the shipment to ensure the best solution for our customers.

What types of trucks do you offer?

We offer a variety of trucks depending on the customer's needs, from 1.5 tons (pickup ) to 90-ton heavy-duty trailers, including Lockboxes, coolers, radiators, and hoods .

Are drivers certified with safety certificates?

Yes, all our drivers are trained and certified to the highest safety standards and are constantly updated.

Are your trucks insured?

Of course, all of our trucks are fully insured to protect shipments during transportation.

Can you secure the goods?

Yes, we can provide cargo insurance at the customer's request at an additional cost.

How can I track my shipment?

We provide an advanced GPS tracking system through which you can track your shipment at any time through a special account on our website.

Do you offer truck leases?

Yes, we can provide leasing contracts depending on the customer's needs and the quantities of shipments required.

Can raw materials be transported by the ton?

Yes, we offer raw material transportation services on a per-ton basis, taking into account the density of materials and loading and unloading locations.

What is free download time?

About 8 hours, after which an additional hourly fee is charged depending on the type of truck.

What are the payment terms?

Payment terms are negotiable depending on the size of the business and the contract agreed upon with the client.

Do you provide cross-border transportation?

Yes, we provide international transportation services between Saudi Arabia and Middle Eastern countries according to the best standards.

Do you offer customs clearance services?

Yes, we provide customs clearance services to ensure a smooth and fast process for our customers.

What is the cost of delaying a shipment at the border?

It depends on the duration and location, and is determined according to the agreed upon contract.